- FlexiCenter Waterford· Official Eko-Okna distributor for Ireland
- +353 87 917 9716
- sales@ekowindows.ie
- Monday to Friday From 09:00 to 17:00
Last updated: 22 September 2026
Eko Windows / FlexiCenter (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store and protect personal information when you visit or use the Eko Windows website.
Our website provides information about Eko Windows products and services, including windows, doors, sliding systems, garage doors, trade services, showroom visits and quotation enquiries.
Eko Windows is operated in Ireland by FlexiCenter, the official Eko-Okna distributor for Ireland.
For privacy-related enquiries, you can contact us using:
Email: sales@ekowindows.ie
Phone: +353 87 917 9716
Showroom / Office:
FlexiCenter
Waterford, Ireland
If a different legal entity is responsible for operating the website or determining how your personal data is processed, the website operator should be identified here before publication.
Depending on how you interact with our website, we may collect the following information:
When you contact us or request a quotation, we may collect:
Name
Phone number
Email address
County
Project type
Products or services you are interested in
Project details and other information you choose to provide
If you apply to become a trade partner, we may collect information necessary to assess and respond to your application, including your name, business details, contact information and project or trade requirements.
If you request or book a showroom visit, we may collect your name and contact details together with information needed to arrange the appointment.
When you visit our website, certain technical information may be collected automatically, depending on the cookies and other technologies enabled on the website. This may include:
IP address
Browser type and version
Device type
Operating system
Pages visited
Approximate location
Referring website
Date and time of visits
Website interaction information
We may use your personal data to:
Respond to enquiries and requests for information
Prepare and provide quotations
Arrange surveys and site visits
Arrange showroom appointments
Provide technical information and product support
Respond to trade partner applications
Communicate with you about your project
Provide and improve our website and services
Maintain website security and prevent misuse
Meet our legal and regulatory obligations
Keep appropriate records of our communications and enquiries
We will only use your personal data for purposes that are compatible with the reason it was collected or where otherwise permitted by applicable law.
Where applicable under data protection law, we process personal data on one or more of the following legal bases:
Consent – where you have given us permission to process your information for a specified purpose.
Contract or steps prior to entering into a contract – where processing is necessary to provide a quotation, arrange services or take steps at your request.
Legitimate interests – where processing is necessary for our legitimate business interests, provided those interests do not override your rights and freedoms.
Legal obligation – where processing is necessary for us to comply with a legal or regulatory requirement.
Where we rely on consent, you may withdraw your consent at any time.
The website may contain forms for quotation requests, general enquiries, showroom visits, trade applications and other services.
When you submit information through one of these forms, we use the information to respond to your request and provide the relevant service.
Please do not submit sensitive personal information through website forms unless it is specifically requested and there is an appropriate reason for collecting it.
Our website may use cookies and similar technologies to ensure that the website functions correctly, remember preferences, understand website usage and, where applicable, support analytics or other services.
Cookies may include:
Strictly necessary cookies
Functional/preference cookies
Analytics cookies
Other cookies used by third-party services integrated into the website
Where required by applicable law, non-essential cookies will only be placed or activated after you have provided the appropriate consent.
For more information about the cookies used on the website and how to manage your preferences, please see our Cookie Policy / Cookie Notice.
We may use third-party service providers to operate, secure, analyse or improve the website and to provide services requested by visitors.
Depending on the services currently installed on the website, these may include providers for:
Website hosting
Website security
Analytics
Maps and directions
Form processing
Email communications
Embedded content
Other technical website services
Where third-party providers process personal data on our behalf, we take appropriate steps to ensure that processing is carried out in accordance with applicable data protection requirements.
The actual third-party providers used on the live website should be identified and reviewed periodically.
Our website may contain links to or integrations with third-party services, such as Google Maps.
When you follow an external link or interact with an embedded third-party service, that service may process information in accordance with its own privacy policy and terms.
We recommend reviewing the relevant third party’s privacy information before submitting personal information through an external service.
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including to:
Respond to your enquiry
Manage a quotation or project
Provide requested services
Maintain appropriate business records
Resolve disputes
Meet legal, accounting or regulatory requirements
The precise retention period may depend on the type of information and the reason it was collected.
We do not sell your personal data.
We may share personal information where necessary with trusted service providers, professional advisers, business partners or other parties involved in providing a service you have requested.
We may also disclose information where required by law, legal proceedings, regulatory authorities or to protect our rights, property or users.
Where appropriate, we require service providers processing personal data on our behalf to maintain suitable confidentiality and security arrangements.
Some service providers we use may process information outside Ireland or the European Economic Area (EEA).
Where personal data is transferred outside the EEA, we will take appropriate steps to ensure that the transfer is carried out in accordance with applicable data protection law, including using an appropriate adequacy decision or suitable safeguards where required.
We take reasonable technical and organisational measures to protect personal information against:
Unauthorised access
Accidental loss
Destruction
Misuse
Alteration
Unauthorised disclosure
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Depending on the circumstances and applicable law, you may have rights including:
The right to access your personal data
The right to request correction of inaccurate information
The right to request deletion of your personal data
The right to restrict certain processing
The right to object to certain processing
The right to data portability where applicable
The right to withdraw consent where processing is based on consent
You also have the right to make a complaint to the relevant data protection supervisory authority.
For Ireland, the relevant supervisory authority is the Data Protection Commission (DPC).
To make a privacy request or ask a question about how we process your personal information, contact us at:
Email: sales@ekowindows.ie
Phone: +353 87 917 9716
Please provide enough information for us to identify your request and respond appropriately.
We may need to verify your identity before completing certain requests.
Our website is intended for general audiences and is not directed specifically at children.
We do not knowingly collect personal information from children where such collection is not permitted by applicable law.
Our website may contain links to external websites, including manufacturers, mapping services, social media platforms and other third-party websites.
We are not responsible for the privacy practices or content of websites operated by third parties.
We recommend reviewing the privacy policy of any external website you visit.
We may update this Privacy Policy from time to time to reflect changes to our services, website, legal requirements or data processing practices.
The latest version will be published on this page with the relevant update date.
If you have any questions about this Privacy Policy or how we handle your personal data, please contact:
Eko Windows / FlexiCenter
Waterford, Ireland
Email: sales@ekowindows.ie
Phone: +353 87 917 9716
Last updated: 22 September 2026
