- FlexiCenter Waterford· Official Eko-Okna distributor for Ireland
- +353 87 917 9716
- sales@ekowindows.ie
- Monday to Friday From 09:00 to 17:00
Last updated: 22 September 2026
These Terms and Conditions govern your use of the Eko Windows website and the products, services and information provided through it. By accessing or using this website, you agree to these Terms and Conditions.
If you do not agree with these terms, please do not use this website.
This website is operated by Eko Windows / FlexiCenter, the official Irish distributor of Eko-Okna products.
For enquiries, quotations or other information, you can contact us at:
Email: sales@ekowindows.ie
Phone: +353 87 917 9716
Where legally required, the full legal name and registered details of the operating company should be inserted here before publication.
You may use this website for lawful purposes and in accordance with these Terms and Conditions.
You must not:
Use the website for any unlawful or fraudulent purpose.
Attempt to gain unauthorised access to the website, server or related systems.
Interfere with the operation or security of the website.
Copy, reproduce or commercially exploit website content without permission.
Introduce viruses, malicious code or other harmful material.
Use automated systems to access or collect website content in a way that could damage or interfere with the website.
We reserve the right to restrict or suspend access to the website where we reasonably believe these terms have been breached.
We make reasonable efforts to ensure that the information published on this website is accurate and up to date.
However, product descriptions, images, specifications, colours, dimensions, finishes, availability and other information may change without notice.
Information shown on the website is provided for general guidance and should not be treated as a final technical specification unless expressly confirmed by us in writing.
We may correct errors, update information or make changes to website content at any time.
Eko Windows supplies windows, doors and related products manufactured by Eko-Okna and distributed in Ireland through FlexiCenter.
Product images displayed on the website are for illustrative purposes. Actual products may vary in colour, finish, glazing, hardware, dimensions and other characteristics depending on the selected specification.
Colour representations on digital screens may also differ from the actual product or finish.
Where technical performance, dimensions, U-values, glazing specifications, acoustic performance, security ratings or other product characteristics are important to your project, these should be confirmed with our team before an order is placed.
Information submitted through the website, including a quote request or quote basket, does not constitute a binding offer or contract.
Any quotation provided by us may be subject to confirmation of:
Product selection and specification.
Measurements and dimensions.
Colour and finish.
Glazing and hardware requirements.
Delivery requirements.
Installation requirements, where applicable.
Availability and manufacturing lead times.
Applicable taxes, charges and other costs.
A quotation will only become binding in accordance with the terms stated in the quotation and following acceptance and confirmation by both parties.
We reserve the right to correct obvious errors or omissions in quotations.
Where products are made to measure, accurate dimensions and project information are essential.
Where a survey or measurement service is provided, the requirements and limitations of that service will be communicated separately.
Customers should provide accurate information about the property, openings, access, installation requirements and any other relevant project conditions.
We cannot accept responsibility for problems arising from inaccurate or incomplete information supplied by the customer.
An order is not considered accepted until it has been confirmed in accordance with the applicable quotation or order documentation.
Once an order has been confirmed, changes or cancellations may be subject to additional terms, costs or restrictions, particularly where products are made to measure or have entered manufacturing.
Any applicable cancellation, amendment or refund rights will be governed by the terms applicable to the specific transaction and by applicable Irish consumer law.
Prices displayed on the website may be provided for general guidance and may change without notice.
Unless expressly stated otherwise, prices may be subject to applicable VAT, delivery charges, installation charges or other project-specific costs.
The final price applicable to your order will be stated in the relevant quotation or order confirmation.
Product availability and manufacturing lead times may vary depending on product type, specification, quantity, manufacturing schedules and delivery requirements.
Any lead time provided by us is an estimate unless expressly confirmed otherwise in writing.
Delays caused by manufacturers, suppliers, carriers, unforeseen events or circumstances outside our reasonable control may affect estimated delivery dates.
Delivery arrangements will depend on the products ordered, location and agreed terms.
You are responsible for ensuring that suitable access is available for delivery and, where applicable, installation.
Delivery dates may be subject to change due to manufacturing, transport, weather, access or other circumstances outside our reasonable control.
Specific delivery charges, responsibilities and requirements will be confirmed as part of the relevant quotation or order.
Where installation is provided, the scope of installation will be agreed separately.
Unless expressly included in the quotation, the customer remains responsible for ensuring that the site is suitable and accessible for installation.
Additional work required because of unforeseen site conditions may be subject to additional charges, where applicable.
Installation by an independent installer may be subject to separate terms between the customer and that installer.
Products may be supplied with a manufacturer’s warranty and/or other applicable warranty arrangements.
The applicable warranty terms, duration and exclusions will depend on the specific product and order.
Warranty claims may require evidence of the original purchase, product details, installation information and details of the issue.
The warranty does not generally cover damage, defects or deterioration caused by misuse, improper maintenance, unauthorised modification, accidental damage, unsuitable installation or circumstances outside the applicable warranty terms.
The specific warranty documentation supplied with your product should be consulted for the applicable conditions.
Nothing in these Terms and Conditions limits any statutory rights that cannot legally be excluded or restricted.
Nothing in these Terms and Conditions is intended to exclude or limit rights that you have under applicable Irish or European consumer protection legislation.
Where mandatory consumer rights apply, those rights will continue to apply regardless of anything stated in these Terms and Conditions.
Different rules may apply to business customers or trade customers.
Unless otherwise stated, all content on this website, including text, photographs, graphics, logos, designs, icons, videos and other materials, is owned by or licensed to Eko Windows / FlexiCenter or the relevant rights holder.
You may view and use the website for personal or legitimate business purposes.
You must not reproduce, modify, distribute, publish, sell or commercially exploit website content without prior written permission, except where permitted by law.
Eko-Okna and other third-party trademarks remain the property of their respective owners.
This website may contain links to third-party websites, manufacturers, service providers or other external resources.
These links are provided for convenience and information.
We do not control third-party websites and are not responsible for their content, availability, security, privacy practices or terms.
Your use of a third-party website is subject to that website’s own terms and policies.
We aim to keep the website available and operating correctly, but we do not guarantee that the website will always be available, uninterrupted or free from errors.
We may temporarily suspend or restrict access for maintenance, security updates, technical issues or other operational reasons.
To the maximum extent permitted by law, we will not be responsible for losses arising from your use of information on this website where such losses result from circumstances outside our reasonable control.
Nothing in these Terms and Conditions excludes or limits liability where such exclusion or limitation is prohibited by law, including liability for fraud, fraudulent misrepresentation, or other liability that cannot legally be excluded.
For products and services purchased from us, any applicable limitations of liability will be subject to the relevant contract, quotation, order documentation and applicable law.
We will not be responsible for delays or failure to perform obligations caused by circumstances outside our reasonable control.
Such circumstances may include, where applicable:
Natural disasters.
Severe weather.
Fire or flooding.
Transport disruption.
Supply-chain disruption.
Manufacturer or supplier delays.
Industrial disputes.
Government action or restrictions.
Infrastructure or utility failures.
Cybersecurity incidents.
Other events that could not reasonably have been prevented or anticipated.
Where such circumstances occur, we will take reasonable steps to minimise their impact and communicate material delays where appropriate.
Our handling of personal information is explained in our Privacy Policy.
Information submitted through contact forms, quote requests, quote baskets or other website functions will be handled in accordance with our applicable privacy and data protection practices.
Our use of cookies and similar technologies is explained in our Cookie Policy.
Some cookies may be necessary for the operation of website features, while other cookies may be used for analytics, functionality or other purposes depending on your consent and the services used on the website.
We may update these Terms and Conditions from time to time to reflect changes to our services, website functionality, legal requirements or business practices.
The latest version will be published on this page with the relevant update date.
You should review this page periodically to ensure that you are aware of any changes.
If any provision of these Terms and Conditions is found to be invalid, unlawful or unenforceable, that provision will be modified or removed to the extent necessary.
The remaining provisions will continue to apply.
These Terms and Conditions, together with any applicable quotation, order confirmation, warranty terms, privacy policy and other documents expressly incorporated into an agreement, form the basis of the applicable relationship between you and us.
Where a specific written agreement or order document conflicts with these general website Terms and Conditions, the specific agreement or order terms will take precedence to the extent applicable.
These Terms and Conditions are governed by the laws applicable in Ireland, unless mandatory consumer protection legislation provides otherwise.
Any disputes will be subject to the applicable jurisdiction of the Irish courts, subject to any mandatory rights or jurisdiction available to consumers under applicable law.
If you have any questions about these Terms and Conditions, our products or our services, please contact:
Eko Windows / FlexiCenter
Email: sales@ekowindows.ie
Phone: +353 87 917 9716
We recommend contacting us before placing an order if you require clarification about product specifications, quotations, delivery, installation, warranty or other terms.
